'ZDNET Recommends': What exactly does it mean?
ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.
When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.
ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form.
The best internet providers in Columbus: Top local ISPs compared
Columbus, Ohio is home to many internet providers, but not all of them serve the city equally. There are numerous rural areas that are prone to spotty service and lack of coverage, so it's important to know your options when selecting a new internet service provider.
In addition to national powerhouse companies like AT&T and Spectrum, Bresco Broadland is a local company that provides Ohio internet service. Because Bresco Broadland has a unique knowledge of the area and the cheapest rates, it could be a great option for you.
Based on our research, these are our top three picks for the best internet providers in Columbus, Ohio.
The best Columbus internet providers summed up
Defining trait | No data caps | Fantastic extras | Rural coverage |
Connection type | Cable | DSL | Fiber, Ethernet, Fixed wireless |
Download speeds (Mbps) | 100/ 400/ 940Mbps | 100/ 300/ 1000Mbps | 6/ 15/ 25/ 35/ 50Mbps |
Prices starting at | $49.99/mo. | $50/mo. | $39/mo. |
Contract length | 12 months | 12 months | N/A |
Data cap | Unlimited | 1 TB/month; unlimited for 1000 Mbps plans | Unlimited |
All information accurate as of 02/21/2020.
Spectrum is one of the country's largest and most reliable internet companies, and it's no different in Columbus, Ohio. Spectrum offers DSL internet service for all the city. As an additional perk, all plans include Time Warner WiFi hotspots.
You can choose from three plans, including the Standard, Ultra, and Gig Internet Plans, with 10 free Security Suite licenses and 24/7 customer support. Plans also come with a free internet modem and no data caps. Spectrum also offers up to $500 in contract buyout support.
Features:
- Price: $49.99 per month
- Speed and Data: 100Mbps, 400 or 940Mbps; unlimited data
- Plans/Packages: Spectrum Standard, Ultra Internet, or Gig Internet
- Contract Options: 12 months
AT&T is available throughout most of Columbus, Ohio, although fiber-optic may be limited in some areas. Because of the extent of coverage in Ohio, AT&T is a popular choice for internet service.
AT&T does not require activation fees when you order service online, and you may even be able to take advantage of speed upgrades, with maximum download speeds reaching up to 1000Mbps. With AT&T's national WiFi HotSpot Network, you also have internet wherever you go.
For additional savings, you can bundle your internet service with DirecTV through AT&T. Home phone service is also offered in the bundling options.
Features:
- Price: $50 to $70/mo., plus $10/mo. equipment fee and no activation fee when purchased online
- Speed and data: 100, 300, or 1000Mbps; 1TB per month for Internet 100 and 300 plans with overage charges; unlimited data for Internet 1000
- Plans/ packages: Internet 100, 300, or 1000
- Contract options: 12 months
Bresco Broadland is a local internet service provider exclusively servicing Ohio, covering 64 zip codes in total. It offers fixed wireless internet service, which unlike DSL or fiber-optic technology can perform up to 30 times faster, according to the company.
Installation is free with a contract, but you will incur a regular $10 monthly fee for your managed wireless router service. Download speeds range from 6 to 50 Mbps, while upload speeds vary from 2 to 5 Mbps. Bresco Broadland also offers television services for extra savings, when you choose an internet and television bundle.
· Price: $39 to $89/mo.
· Speed and Data: 6, 15, 25, 35, and 50 Mbps with unlimited data
· Plans/Packages: Basic, Standard, Super, Extreme, or Ultra Speed
· Contract Options: N/A
How we found the best internet providers in Columbus
With multiple providers to pick from, this is how we determined the best internet providers for residents in Columbus, Ohio.
Coverage. Even larger, well-known companies don't always service all parts of major cities so it was important that we pick providers with the greatest range of coverage for Columbus residents.
Value. To find the best value internet service provider, we considered factors such as download speeds, data overages, sign-up bonuses or perks, and contract terms.
Customer Satisfaction. J.D. Power's 2019 Internet Provider Satisfaction Study awarded AT&T second-place honors with perfect scores across the board except in performance and reliability. Spectrum received a three out of five rating, while Bresco Broadland was unranked, likely due to the fact that it is a small, local provider. AT&T also receives top marks from the American Customer Satisfaction Index (ACSI), while Spectrum falls a few spots further down.
Bresco Broadland is also unrated here.
What is the best internet provider for me?
Columbus, Ohio, the best internet provider depends on your location, internet usage needs, and budget considerations. These and other factors are what we considered when selecting our top three providers.
Should I choose DSL or fiber-optic internet?
DSL and fiber-optic are significantly different forms of internet service. DSL uses a phone wall jack to power internet service to your home. Fiber-optic internet uses light to transmit data through fibers, which typically translates into faster, more reliable speeds. However, not only is Fiber service somewhat limited in coverage, but it's generally more expensive.
If you are a casual or light internet user, the excessive performance speeds may not matter as much compared to the savings of a DSL plan.
How do I purchase internet service?
Once you have reviewed and selected an internet service provider that fits your needs and is offered in your area, most providers offer options to sign up for a plan on their websites.
Alternatively, you can also call the service provider directly for a quote and to discuss setup and installation.