St. Petersburg, Florida-Duke Energy, Florida, today submitted a proposal to the Florida Public Utilities Commission to provide additional help to customers through the company’s low-income program.
“Our customers remain our top priority. Duke Energy Florida is committed to helping all our customers, especially the most vulnerable customers,” said Melissa Sykes, President of Duke Energy Florida. “We want our customers to know that we are here when they need us most.”

These proposed changes continue to demonstrate the company’s leadership and commitment to implementing innovative energy efficiency and demand management programs for low-income customers.
These changes specifically recognize the financial difficulties that many customers have suffered due to COVID and the company’s desire to help its customers reduce energy bills and provide bill payment assistance.
This document is part of an agreement with customer representatives from various consumer groups, including CLEO Institute, Vote Solar, and Southern Clean Energy Alliance.

Florida energy policy attorney George Cavros of the Southern Clean Energy Coalition said: “Too many households are struggling with unnecessary high energy bills because their houses lack the basic elements necessary to reduce energy waste. Improvements in energy efficiency “. “We thank Duke Energy for working with stakeholders in the first step to address Florida’s major energy affordability challenges.”

Duke Energy Florida’s application will further expand the existing few that help the low-income customer plan.
“Energy justice and economic justice are inseparable. The measures of this agreement will provide financial support to those most affected by the COVID crisis and the climate crisis, ”said Yoca ArditiRocha, executive director of the CLEO Institute. “While there is still a lot of work to be done, we are very encouraged by the steps taken to reduce the energy load in Florida’s most vulnerable communities.”
The following is a summary presented today:

Duke Energy Florida to Target Community Energy Savings Plan customers increased 5%.
The company also made temporary changes to the approved Florida Energy Efficiency and Conservation Act (FEECA) program for low-income customers who are below or below 200% of the federal poverty level and owe more than 60 days. To provide almost immediate relief to these customers, all eligible customers who participate in the company-approved residential demand response program will receive a $ 30 “Assistance Reward” in the form of a gift card that can be used for help pay your energy bills. The second review of the
FEECA program will provide 20,000 support packages to provide significant energy efficiency savings for customers in need.

“Power outages, especially in areas of Florida that are most affected by rising temperatures due to climate change, can be a matter of life and death,” said Katie Chiles Ottenweller, Southeast Director of Vote Solar. “No one should be harmed by unaffordable utility bills. We thank Duke Energy for implementing these safeguards and we hope other utilities can do the same.”
is here to complete the file.

Duke Energy Florida
Duke Energy Florida is a subsidiary of Duke Energy. It has a diverse portfolio of natural gas, coal, and renewable energy generation, providing approximately 10,200 MW to approximately 1.9 million customers in a 13,000-square-mile service area. Own electricity.

Duke Energy (NYSE: DUK) is a Fortune 150 company located in Charlotte, North Carolina, and one of the largest energy holding companies in the United States. Its power company serves 7.9 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky, with a total of 51,000 megawatts of energy capacity. Its natural gas division serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio, and Kentucky. The company has 27,500 employees.

Duke Energy is implementing an active clean energy strategy to create a smarter energy future for customers and communities. The goal is to reduce carbon emissions by at least 50% by 2030 and achieve zero carbon emissions by 2050. The company is a leading renewable energy supplier in the United States and is expected to operate or purchase 16,000 MW of renewable energy capacity by 2025. The company is also investing in major grid upgrades and expanding battery storage, and exploring zero-emission power generation technologies, such as hydrogen and advanced nuclear.

Duke Energy was selected as one of Fortune’s 2021 “World’s Most Admired Companies” list and Forbes “America’s Best Employers” list. For more information, please visit The Duke Energy News Center contains press releases, fact sheets, photos and videos. Duke Energy lighting features stories about people, innovation, community issues, and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram, and Facebook.


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